Policies, Terms & Conditions
Welcome to LilDreamerz.com! Please read our policies, terms, and conditions carefully before placing your order. By shopping with us, you agree to the following:
1. Shipping Policy
Order Processing Time
- Orders are processed within 1-2 business days (Monday–Friday, excluding holidays).
- Orders placed on weekends or holidays will begin processing the next business day.
Shipping Timelines
We offer domestic and international shipping options. Delivery time depends on your location and the shipping method chosen at checkout.
Shipping Type & Estimated Delivery Time
Standard (India) 4–7 business days
International Standard 10–15 business days (varies by location)
Note: Delivery timeframes are estimates and may be affected by factors such as postal delays, customs clearance, or public holidays.
Shipping Charges
Shipping costs are calculated at checkout based on location and delivery method.
Free shipping is available on prepaid domestic orders over ₹999.
2. Tracking Your Order
Once your order is shipped, a tracking number will be emailed or messaged to you. You can track your package via our shipping partner’s website.
3. Delayed or Lost Shipments
While we strive to ensure timely deliveries, LilDreamerz.com is not responsible for delays caused by:
- Incorrect shipping addresses provided by customers
- Natural disasters, pandemics, or unforeseen courier issues
- Customs delays for international shipments
If your order hasn’t arrived within 15 business days (domestic) or 25 business days (international), please contact us at support@lildreamerz.com.
4. Return & Exchange Policy
We accept returns and exchanges under the following conditions:
- Items must be unworn, unwashed, and returned in original packaging.
- Returns must be initiated within 7 days of receiving the order.
- Personalized/custom t-shirts are non-returnable unless damaged or defective.
Read our full Return & Refund Policy for detailed information.
5. Cancellation Policy
Orders can be canceled within 12 hours of placing them. To request a cancellation, please contact us immediately at orders@lildreamerz.com.
6. Contact Us
For any questions or concerns, reach out to our customer support:
📧 Email: support@lildreamerz.com
📞 Phone/WhatsApp: +91 8074435342
🌐 Website: www.lildreamerz.com
LilDreamerz reserves the right to update these policies at any time without prior notice. Please review this page regularly to stay informed of any changes.